Since the concept of artificial intelligence came into being various industries have identified its importance and have incorporated AI into their daily functions to improve work efficiency and also to improvise on their day-to-day functions. The industry of Human Resource is no exception.
AI in Human resources can have a significant impact on the numerous functions of the human resource department. From sorting applications to screening applicants for job openings. According to Andrew Ng –a scientist excelling in machine learning and AI — Deep learning will transform almost every industry.
Interestingly the statement made by Andrew Ng was backed by McKinsey’s forecast on the impact of machine learning on the global economy, which revealed that by 2030 AI will significantly impact the global economy by about $13 trillion.
HR professionals world-over have comprehended the significance of optimizing the perfect blend of the human mind and machine intelligence in order for the work to flow seamlessly and the work environment to become more intuitive.
Human Resource department that spends much of its time in decision making, sorting, and screening of candidates for the jobs advertised, AI has the capability to make those decisions in a jiffy.
It’s a given that AI has the capability to take decisions in real-time that are based on pre-installed algorithms and other efficient computing technologies that make for a seamless workflow.
AI in Human Resource could prove to be a pleasant experience not only for the candidates and employees but also for the organizations on the whole.
A perfect blend of the human mind and artificial intelligence ensure that every aspect of candidate experience is covered and employees are engaged positively in an organization. Result: top talent gets attracted to your organization, and the existing talents stay back because their career growth is taken care of by the organization.
And if this is not enough, AI can also help business houses take a deeper and a better look at their target market and promote sale strategies that are result-oriented.
It is understood that AI is the ability of machines to mimic human intelligence and the technology gives way to machines to learn and automatically update its algorithms based on the data analysis and offer responses that are more refined in nature to any given situation.
Now the question: How AI can or impacts Human Resource — a department that relies heavily on humans!
1. Talent Acquisition: The main reason HR professionals want AI in human resources is to ease the processes of talent acquisition in the organization. The AI can help HR professionals with screening applicants, database maintenance, interview scheduling, and answering the queries of expectant candidates. AI reduces the need for the human mind for mundane tasks. With AI in human resources, organizations can cut down on hiring significantly thus giving the human resource department to concentrate more on talent management, sourcing top talent, and other strategic tasks.
2. Onboarding: This is another function that AI can take over from human resources and finish the task efficiently in half the time. Once the candidate is hired, AI systems can introduce the new employee to the company culture, ensure that the employee understands everything about the organization and knows where to go and whom to consult for various problems that may arise in the first few weeks of her settling down in the new organization.
3. Learning and Training: AI systems also take over the learning and development part of the organization making sure that each and every employee receives some sort of learning and training based on their interests and workflow.
4. Cognitive-Supporting Decision-Making: AI-based systems can detect numerous behavioral traits in an employee thus making it easier for employers to make the right decisions. AI-enabled systems are also able to judge an employee’s mood post a client call and that can help human resource professionals to decide whether an employee needs a break or not.
These are a few of the areas where AI in human resources can significantly impact the HR department. Leadership and administrative tasks are other functions of human resources where AI can play a significant role.