Robotic Process Automation And Artificial Intelligence
Robotic Process Automation(RPA) is one of the tech trends that will transform the next decade.
In this article, I will answer the following questions about RPA:
- What is RPA?
- What are RPA robots?
- How can RPA be used in practice?
- What is the difference between robotic process automation and artificial intelligence(AI)?
- What are the benefits of RPA?
Let’s make something clear at the beginning of this article. The word “Robot” doesn’t mean a robot that does blue-collar work as in below.
The robots at RPA are doing white-collar work like filling in forms, pulling data from different sources and pushing data out to multiple systems, moving files or folders, opening, writing, and sending emails, opening spreadsheets, clicking certain buttons, performing calculations, generating documents, etc.
RPA is a type of software that automates data-intensive, repetitive, high-volume, rule-based, time -consuming daily manual processes.
Every process that RPA automates must be clearly programmed by a human beforehand. The RPA bot should know exactly what to do.
Mimicking Human Actions
RPA bots simulate human behavior on a computer like typing, reading, clicking in an autonomous way.
RPA can be used in any business including human resources, operations, accounting, customer service, finance, healthcare, e-commerce, etc.
AI is data-driven, RPA is process-driven.
Process(Mechanical) Automation and Cognitive Automation
Combining AI and RPA
When it comes to tasks that require human judgment, it is important to program AI with your RPA program. RPA and AI can manage to overcome …
High intellectual capacity
Create efficiency, do more with less
Improve productivity: increase employee engagement by decreasing monotonous work
Minimize operational costs: Multiple systems requiring double data entry
Human errors, robots work 24/7
RPA adds efficiency and value to your company.
RPA is adopted worldwide
Businesses are transformed
Digital workforce,
the debate between machines and people
Machines are making the jobs of people